product support

COMMISSIONING AND TRAINING

International and national product delivery and customer service

Complete turnkey solutions

Providing responsive customer care is our utmost commitment. 

Included in our local and international product delivery is a full package of commissioning, training, and field support needed by our customers to operate their new bespoke machine.

OLITEK HELP DESK

The Olitek Help Desk is a new portal where our customers can collaborate with our teams to raise product issues, suggest improvements or submit general queries.
GO TO HELP DESK   »

Over 20 years of engineering key pieces that fit perfectly

Olitek celebrates 24 years in business, servicing various industries to tackle unique problems through research, design, and expert manufacturing.
ABOUT OLITEK   »

Commissioning

We help our customers ensure their new bespoke equipment is correctly installed, tested, operated, and maintained on site. We assist with site commissioning to verify that the new machine fully integrates into the customer's operations and delivers its functions.

Training & Documentation

Olitek conducts all necessary operational and theoretical training required for all assigned equipment personnel. We supply completion certificates to recognise authority to operate the new equipment.

Complete Field Support

We also provide ongoing support and maintenance for all our operational equipment. Our maintenance schemes are strictly observed to ensure equipment effectiveness and longevity.

Post-Production Care

Our dedication to continuous product improvement allows us to make our existing products better for our customers. As customer and industry needs change, we also strive to upgrade our machines to respond to new challenges.
OLITEK PTY LTD
1/58 Frederick Street, Northgate QLD 4013
1300 022 232  |  +61 7 3073 3901
info@olitek.com.au
linkedin-squareyoutube-squarefacebook-official